Quality means different things to different people but at I.S.M. it's about making sure our customers receive the best in every aspect of our business. It starts with the attention to detail right from the pre-fabrication process through to the closing of the actual project itself. I.S.M. endeavours to attain the desired quality at optimum cost while the customer requires confidence in our ability to deliver consistently and maintain that quality. We are a family owned business and making sure everything is done right the first time is what we pride ourselves by. We also pride ourselves to delivering on time and make sure our clients schedules are being met which is a key part of making each project the success we demand in the construction business. On going training for our employees is an important component in making sure this happens. All standards I.S.M. has in place meet or exceed what is expected within the steel-fab industry.
The system we have in place at I.S.M., assures the capability to control and continually improve our processes that determine the acceptability of product supplied to our customers. These requirements are primarily directed at prevention of nonconformance's as well as detection, corrective action and process improvement implementation.